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콜 센터 캘크 (C3)는 콜센터 계산을위한 무료 모바일 앱입니다.
This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
Last updated on Oct 20, 2015
Minor bug fixes and improvements. Install or update to the newest version to check it out!
업로드한 사람
Mussin Mussi
필요한 Android 버전
Android 2.2+
카테고리
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Call Center Calc
1.0 by Muneeb Ahmad
Oct 20, 2015