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Call Center Calc (C3) jest bezpłatna aplikacja mobilna do obliczeń call center.
This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
Co nowego w najnowszej wersji 1.0
Last updated on Oct 20, 2015
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Call Center Calc
1.0 by Muneeb Ahmad
Oct 20, 2015