RTI Mobile

RTI Mobile is the official RTI Solutions app for managers, supervisors, cashiers, and teams at car washes and automotive service stations that use RTI equipment and software.

With it, you can monitor daily operations—central status, performance indicators, coupon release, and intelligent customer service—directly from your smartphone, with the practicality that the forecourt demands.

WHO IT'S FOR

Developed for those who need quick answers in their operations: monitoring units and networks, checking equipment, consulting results, and obtaining support, always within the access granted by your organization on RTI Online.

REQUIREMENTS

• Active RTI Online account (login with username and password provided by your network or unit)

• Internet connection

CENTRAL UNITS

Monitor Smart Shower, Smart Shower WiFi, Mini Smart, Smart Coin Acceptor, and other central units linked to your operation. View online/offline status, last connection, associated products, and filters by network, unit, category, and situation. Tap on a central unit to open details and, when available, activate contextual support.

REPORTS

Complete indicator hub with filters by profile (network, unit, category, product, or user):

• Overview with totals, average ticket, evolution, and payment mix

• Categories and mix — donut, ranking, and participation

• Evolution — daily series, time, and heat map

• Comparison — categories, networks, units, products, and operators

• Intelligence — weekly highlights, operators, and insights

• Analytics — consolidated period line by line

RITA AI — INTELLIGENT ASSISTANT

Talk to Rita, the RTI Mobile assistant, to:

• Check billing, ranking, sales, and indicators by network, unit, or period

• Check the status of switchboards and equipment

• Get guidance on RTI operation

• Initiate human support with technical assistance (live chat)

• Send photos, audios, videos, and PDFs for analysis

• Receive answers with graphs and visual cards when applicable

Rita respects the scope and user profile — each person only sees the data released by the organization.

MANAGEMENT RELEASE (Manager profile)

Generate management release coupons at authorized control panels, with barcodes, ticket visualization, and the option to share or print.

TECHNICAL SUPPORT

Hub of articles and procedures for RTI equipment and software:

• Control Panels: Smart Shower, Smart Shower WiFi, Mini Smart, Smart Coin Acceptor

• Software: RTI Online, RTI Software, RTI Mobile, and legacy systems

Quick problem search, step-by-step instructions with links and reference materials. Integration with Rita AI to open a human support queue when needed.

BLUETOOTH (Technical/Development profile)

Advanced tool for configuring SmartShower control panels via Bluetooth: device discovery, pairing, mesh reading, male/female boxes, accessibility features, firmware import, and field network adjustments.

PUSH ALERTS

Receive notifications about offline control panels, billing drops, and responses from Rita or support — according to your profile permissions. Enable or disable in the app settings.

SETTINGS

• Light or dark theme

• Biometric login (Face ID / fingerprint)

• Notification preferences

• Report emails by unit (authorized profiles)

• Privacy policy, terms of use and app information

ABOUT RTI SOLUTIONS

RTI Intelligent Solutions — RTI Indústria e Comércio Ltda.

Specialist in equipment and software for automotive washing and gas station management.

Website: rtisolutions.com.br | Support: +55 31 3037-8592

RTI Mobile is not an application open to the general public: it is exclusive to clients and teams with RTI Online credentials. To contract or request access, contact RTI Solutions.