Enercal & moi

Energy in my pocket. Wherever, whenever, all from your smartphone.

Enercal's online portal allows users to view all contracts associated with their customer account and manage them.

As a user of the online portal, I have access to the following features per page :

## Contract Selector ##

- View all contracts associated with my customer account in a list or from a map ;

- Check the contracts' balance at a glance ;

- Consult details of each contract ;

- Select a contract to access the features available on other pages ;

- Filter/sort contracts by rate, municipality, ...

## Home ##

- View the quantities of electricity consumed and sold to the network ;

- Access features to manage my consumption ;

- Submit my meter readings ;

- Access the list of outages affecting my contract ;

- Compare my consumption ;

- Access the latest Enercal articles.

## Invoices ##

- Access the history of my invoices for the last 24 months ;

- Pay my balance or an invoice online or at a kiosk.

## Analysis ##

- Access features for the analysis of my consumption.

## Alerts ##

- Manage alerts related to my consumption ;

- View the history of alerts.

## Guide ##

- See the breakdown of consumption by category ;

- Access tips to help manage energy consumption by category.

## Requests ##

- Submit and track the progress of my requests to customer service for my contracts, including:

- Requesting e-billing ;

- Setting up/modifying my automatic payment ;

- Changing the power of my contract ;

- Subscribing to a new contract online ;

- Requesting the inclusion of additional contracts in my customer account ;

- ...

## Your Account ##

- View and modify your online account information ;

- Manage my consents.

Check our data managment policy and app terms of use through the following links :

- Enercal's legal notices : https://www.enercal.nc/mentions-legales/

- Enercal's data protection policy : https://www.enercal.nc/la-politique-de-protection-des-donnees/

- General terms and conditions of Enercal's clients' online portal & apps : https://ael.enercal.nc/cgu