Fedchat Brokers

You are able to download Fedchat Brokers and have the ability to chat online.

As an Intermediary of Fedhealth Medical Scheme you are able to download Fedchat Brokers and have the ability to chat online, in real time, with a Service Centre consultant by using this instant messenger as the tool for communication.

You are able to:

• Clarify simple enquiries without calling the call center or sending emails.

• Achieve a speedy resolution to your enquiry due to real time responses.

• Receive IM messages instead of SMS’s improving accessibility.

• Ask for your clients benefit and or claim related enquiries.

• Chat to a person and not an automated system.