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Handle the status of an Automatic Call Distributor (ACD) Agent.
Handle the status of an Automatic Call Distributor (ACD) Agent
Enable/Disable Agent
Call distribution
Call forwarding methods (managed, unmanaged)
Three-party call
Switching back and forth between calls
Recover calls from managed forwarding
Set callers On-hold
Recording
Call classifying
Etc.
Co nowego w najnowszej wersji 1.0.1
Last updated on Jul 15, 2016
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Agent ACD
1.0.1 by Dialoga Group, LLC
Jul 15, 2016