Lightning

With Lightning by Maximus Auto Group, it's faster than ever to file & process a claim for your service drive customers. When customers who previously purchased a MAG vehicle protection product with their new car or truck from one of the participating program dealerships, you can use Lightning to verify their coverage protection, file a claim, get authorization and receive payment as quick as lightning!

Lightning Benefits:

- Scan a VIN and advise the customer on the spot if they might have vehicle protection coverage

- Start a new claim and in no time complete the process without a phone call or paperwork!

- View the status of all current claims in the service drive

- Manage assigned work in your service drive

- Get near-realtime authorization to begin servicing the customer quicker

- Converse with your claim representative through the in-app chat program

- Add additional comments and photos to any open claim if necessary

- Attach the completed RO workorder and get reimbursed more quickly!

- View KPIs showing vehicle protection claims from your service drive

- View previously paid claims up to 30 days