FirstPass Partner

FirstPass Partner App is a comprehensive business management platform designed for merchants to manage their branches, offers, appointments, customer interactions, and staff operations from a single application.

Business owners can register and manage their business, create and manage multiple branches or outlets, publish coupons and promotional offers, and engage with customers through an integrated chat system. The app helps businesses increase visibility, attract customers, and streamline day-to-day operations.

Key Features:

• Business Registration and Management

Register and manage your business profile with ease.

• Multi-Branch Management

Create, update, and manage multiple branches, shops, or outlets from a single account.

• Coupon and Offer Management

Create, edit, publish, and manage promotional coupons and discount offers for your branches.

• Appointment Management

View, approve, reject, and manage customer appointments efficiently.

• Customer Chat Support

Communicate with customers through in-app messaging to answer inquiries and provide support.

• Receptionist Account Management

Create and manage receptionist accounts with branch-specific access permissions.

• Role-Based Access Control

Merchants have complete access to all branches, offers, appointments, chats, and staff management features.

Receptionists can manage appointments, coupon claims, and customer chats only for their assigned branch.

• Coupon Claim Processing

Review and approve or reject customer coupon claims quickly and securely.

• Branch-Level Operations

Track and manage customer interactions and business activities separately for each branch.

FirstPass Partner App is built to help businesses efficiently manage customer engagement, promotions, and branch operations while providing a seamless experience for both merchants and reception staff.