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MobileAgent是一个解决方案,允许在任何时间/任何地点处理技能的呼叫。
Mobile workplace for an agent. The client is able to handle incoming voice contacts with no access to PC and desk phone. Contact types supported: Voice over IP (SIP)
Agent features:
Login / Logout
Ready / Not Ready
Not Ready Reason Code
Answer / Release
Hold / Retrieve
Forward Call
Requirements:
Need to have Avaya Aura Offsite Agent setup configured and working.
Last updated on 2016年07月05日
Minor bug fixes and improvements. Install or update to the newest version to check it out!
MERA.MobileAgent
1.1.6 by MERA Mobile Solutions
2016年07月05日