Xfinity Authenticator

Download the Xfinity App to keep your Xfinity account safe with extra security

The Xfinity Authenticator app is going away as of April 26, 2023. Instead, download the Xfinity App to help keep your information safe even if someone gains unwanted access to your Xfinity ID. This extra layer of security helps prevent anyone who does not have your permission from signing into your Xfinity account.

Key Features

• Receive a push notification when unrecognized devices attempt to sign into your account

• Easily approve sign-in requests with your fingerprint

• Verify your mobile phone number and personal email address

• Securely create Two-Step Verification codes from most supported providers

• Manage sign-in requests from multiple Xfinity users and third-party accounts on one device

Requirements

• Xfinity ID

• Verified mobile phone number and personal email address

Get Help Signing In

• Create an Xfinity ID: xfinity.com/getstarted

• Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.com/id

• Reset your Xfinity password: xfinity.com/password

• Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference