FAQ / ZenUI Help

Experience personalized ASUS customer service straight from your ZenFone/ZenPad.

ZenUI FAQ is a customer service app that provides ASUS device users with in-device assistance using the combination of Mobile Care, FAQs, user feedback, and public forums. You can use ZenUI Apps to interact with our very own ASUS customer service and developer teams, and then check out the forums to create or join existing threads made by fellow ASUS users.

ZenUI FAQ also features News where you can check out the latest updates, offers, events from ASUS.

Enjoy this personalized self-service approach for all your ASUS device and ZenUI information needs—now faster and more seamless than ever before!

Special features

►Mobile care gives real-time updates about your device’s memory, battery, and storage settings with tips to help you optimize these settings using Boost, Power Saver, and Auto-start Manager.

►Message board features the latest News and Notifications from ASUS and a list of recent notifications sent to your device.

►ZenUI FAQs provide a more specific user experience via FAQs and forums created per app under ZenUI apps. In these forums, you can vote for your favorite topics to let the ASUS Support team know which ones you’d like to see in the next update. ZenUI FAQs also feature Top FAQs for popular troubleshooting information.

►Assistance feature provides basic troubleshooting information about your device such as battery, call and messages, 3G/LTE/Wi-Fi/GPS connection, among many others.

Notes

•The appearance and operation of some features may vary, depending on your device and the app’s version.

•ZenFone/ZenPad Care is a free app for ASUS devices. You will not be charged for downloading or using this app, and it does not collect personal data.