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Travelers Assistance - Caring for your trip. Caring for your World.
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
What's New in the Latest Version 5.4.0
Last updated on Apr 12, 2024
We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
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Universal Assistance
5.4.0 by Universal Assistance
Apr 12, 2024