Telstra Smart Messenger

Telstra Smart Messenger: Simple, Secure Group Messaging Designed for Business

PLEASE NOTE: This app allows you to receive Telstra Smart Messaging (TSM) messages from other licensed users that have added you to their contact list, however, a license is required to enable you to add and send to contacts of your choosing. To activate a TSM license, please contact your Telstra Business Account Executive.

TSM, powered by Soprano is an encrypted mobile messaging application platform for designed specifically for business team collaboration and messaging system integration.

TSM is centrally managed on a cloud platform, with a sophisticated hierarchical enterprise administration portal that enables permissions-based corporate use. TSM intelligently escalates to SMS when a user is offline and allows team messaging with rich multimedia conversations wrapped in three layers of security.

TSM can be used to unlock new possibilities for workflow automation and business process improvement through its unique "workflow messaging" capability that enables messages with forms, buttons and menus to enable system automation and replace error-prone typing.

***KEY FEATURES***

PRODUCTIVITY

• Workflow Messaging provides a portal UI for businesses to design custom-formatted messages that include buttons and menus, which replace the need for error-prone typing and enable a myriad of rapid application development possibilities for businesses that can be uniquely delivered to end users in a messaging context

• Integrates mobile messaging and workflow messaging intelligently to your IT systems using APIs

• Broad Reach: IP messaging with SMS escalation reaches global colleagues

• Team Chat: Collaborate with your team using a group messaging app with picture and audio clip messaging

SECURITY

• Channel, message and unique key encryption provides three layers of encryption security

• Vanishing messages, remote wipe and a PIN-protected app provide additional security options

COMPLIANCE & POLICY GOVERNANCE

• Audit A2P, P2A and P2P conversations with near real-time reporting

• Centralised administration on a cloud-based platform

• Status acknowledgments: see if your message has been read at a glance

Want to know more? Visit tim.telstra.com