SAP IT Incident Management

Create, process, and confirm incident messages with SAP IT Incident Management

With the SAP IT Incident Management mobile app for Android, you can initiate and follow up on your incident messages anywhere and anytime. This app connects to the SAP Solution Manager application management solution and allows end users to create and reply to IT incident messages directly from their Android device.

Key features of SAP IT Incident Management for Android

• Create, process, and confirm incident messages

• Scan bar codes to instantly create equipment-specific incident messages

• Add attachments to your messages

• Use skins to customize the layout

Note: To use SAP IT Incident Management with your business data, you must be a user of SAP Solution Manager, with mobile services enabled by your IT department. You can try out the app first using sample data.