Réfugiés.info

Understand the administrative procedures and find the associations near you

Réfugiés.info offers simple, translated information for people who are refugees in France. The application lists the devices and actions available around your home and popularizes administrative procedures. The information is grouped into 10 themes:

• Do my paperwork (administrative)

• Learn French

• Learn a trade (vocational training)

• Find a job (professional integration)

• Accommodation

• Transportation

• Health

• Family

• Study

• Activities and culture

✏️ A free and translated tool

The application is translated by a network of volunteers into 7 languages: English, Ukrainian, Arabic, Pashto, Persian/Dari, Tigrinya and Russian.

Free and accessible to all, this application is aimed both at refugees and their companions, who can use it as a mediation and orientation tool.

📌 Available throughout France

You will be able to find the approaches, associations and actions around you. The number of actions listed per city increases every week.

📱 Features

Guided exploration: The app guides you throughout your experience. Explore 10 integration themes and specify your needs in order to find the most interesting sheets for you.

Optimized search: Search directly by keyword in all the content of the application and in the language you want. The search takes into account typographical errors and lexical proximity.

Favorites and sharing: Set aside the cards that interest you to easily find them later. You can also share them and send them to your loved ones.

Customization of the application: The city in which you live, your age group and your level of French act as filters. This information makes it possible to propose systems and approaches adapted to your situation.

👥 Who are we?

The Réfugiés.info application was developed by the Interministerial Delegation for the Reception and Integration of Refugees (DIAIR). The project is now being deployed by Mednum, the cooperative of digital mediation players.

All features are co-constructed and tested by users and social workers before development. The application thus offers an experience adapted to its users and in accordance with their needs.