PhoneTools

Integrate your cell phone with your Salesforce org to make calls & send texts!

Initiate calls and SMS-messages from within Salesforce and have them actioned instantly on your handset to increase your productivity! Call and text icons display next to all configured phone fields’ numbers giving you direct access on your page. Once your call is complete the actual call duration is stored on the activity within Salesforce and with the ability to have multiple devices per user, PhoneTools can be used on phablets, cell phones, multimedia desktop phones and more!

The PhoneTools mobile application works alongside your Salesforce® implementation where the PhoneTools package is installed and will only call or SMS the numbers you explicitly choose.

Save time and increase productivity in your Salesforce org with PhoneTools today!

Permission awareness only for calls & SMS initiated from Salesforce:

- Reads your SMS log to record the actual time sent and saves this on the activity in Salesforce

- Reads your call log to record the actual start time and call duration before saving this on the activity record in Salesforce