NGL Support

Runs network tests to help NGL support agents solve your network issues

NGL Support runs a variety of network tests and diagnostics. It'll then identify problems with your network that could be reducing your available internet speed and give you basic instructions on how to resolve them.

It will also share the network test results with NGL Connection support so the representative who's working hard to solve your problem can use this information to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! Get your net's worth!

If after running your scan you're not able to improve your network speeds yourself, a NGL Connection support agent will look at the information collected, so please contact us after you have run a scan.

With NGL Support, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check.

Note: The Android location permission gives us access to additional network data