MediacomConnect

Pay your bill, obtain technical support, and view your internet usage

The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:

Account & Billing

• View your current billing statement

• Pay your bill

• Store payment method on file

• Modify payment method on file

• Find a payment center

Internet Data Usage

• View current Internet service level

• View Internet Data Usage allowance

• Review Internet Data Usage history

Outage Check

• Check for service interruptions in your area for TV, Internet & Phone

Appointment Manager

• View upcoming service appointment

Technical Support

• Automatically refresh your modem or cable box to solve Internet or TV issues

• How-To's and FAQs for your TV, Internet and Phone service

Notifications

• Upcoming service appointments

• Account updates

• Billing updates

• Bill due dates

Communications

• Chat with a customer service agent

• Enroll in Text Messaging

• Submit Customer feedback

• One-touch Connect-to-Agent dialing

Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.