LUNA Mobile Support

LUNA is providing a function to share the customer's screen with an agent.

LUNA provides functions for service agents to remotely access and control customers’ mobile devices with assured proven technologies of LUNA. With LUNA Mobile solution, a service agent can support the customer’s mobile phone remotely without bothering the customer to visit the AS center.

For a company or an organization of providing a service or solution to customers via mobile network, LUNA Mobile solution is the best solution to support its customers with benefits of maximizing operational effectiveness by much less support time consumption, increasing customer satisfaction by quick responses to the issued problems, and minimizing support cost by reducing AS preparation and traveling time.