Swift Tab Survey Express Plus

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Swift Tab Survey Express Plus - CSnLP Solutions

Collect your guests feedback, comments, and contact information and show it on live scoreboard

Live scoreboard improves staff focus on customer experience

Customers Share their experience in less than 3 seconds

-- Live Scoreboard:

- Up-To-The-Minute customer insight on quality of food, service and facilities.

- Exposing employees to live metrics improves their focus on enhancing guests experience.

- Drive staff actions while customers are still in the store.

-- Dynamic Survey:

- Change the wording of the questions from the central portal.

- Distribute the questions to tablets automatically.

-- Real Time Analytics:

- Live reports identify exceptions, trends and strengths.

- Compare and benchmark hourly, daily, weekly and monthly.

- Reports are centrally tracked and available to the management via web portals on the company or branch level.

-- Collect customers comments and mobile numbers:

- Get feedback of your customers and handle them on the spot.

- Collect customers mobile numbers to resolve complaints on the spot.

- Mobile numbers can be used to establish marketing campaigns.