FieldBud for SugarCRM

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This is a field service management application for the workers to coordinate with the back-office time using service desk. You can see all your workers’ location, automation can schedule & dispatch jobs, track their hours & monitor the incoming customer requests with ease. It’s definitely helpful to know about their performance as per their skills & utilization of duty hours.

HOW WE CAN HELP?

Technology is transforming the way businesses are networking with customers. This swift shift in the mobile landscape provides field service businesses with exclusive opportunities to improve customer experience and cut costs simultaneously.

With the help of our SugarCRM with integrated field service management solution, we focus exclusively on helping businesses just like yours automate and simplify service processes. The result is quality customer services, reduced costs and real time feedback from the field.

Effective Time Management

Let your time to capitalize on working hours & manage response times (SLA) with simple scheduling.

Organize Your Business

Get your business processes organized with our resource management, skills and easy availability.

Improve Workflow Productivity

Get your work personalized the way you want with better management of multi-staged tasks.

Automate Your Marketing

Leverage our integrated technology for campaign management, list management and lead generation.

Optimize Field Services with SugarCRM

By integrating the following functions your business can easily streamline processes:

• Customer Portal

• Vendor Portal

• Field Tracking

• Work Order Management

• Contact Management

• Scheduling Management

• RFQ Management

• Job History Search

• Workforce Assignments

• Mobile App Connection

• Detailed Reporting

• User Level Permissions

• Worker Management

• File/Document Management

• Onsite Equipment Management