i-Tail

A custom-built Computerized maintenance management mobile application. Maintenance Supervisor, Service Technician and Operators can use this app.

Maintenance Supervisor

- Can create and update service tickets

- Assign Technician to ticket

- Manage all the tickets and technicians

Service Technician

- Complete the ticket

- Enter time logs, notes, images

- Fill the service report and submit

- A PDF report will be generated after completing service ticket

Operator

- Can create service tickets

Both Maintenance Supervisor and Service Technician can view already completed ticket details and the service report in pdf format.