Hydro-Québec

Connect instantly and easily to a host of online services available 24/7.

YOUR ACCOUNT

• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.

• Sign up for an alert when you use more electricity than expected,* when your bill is ready, or to get a bill payment reminder.

• View and pay your latest bill directly in the app.

• View your billing history from the last two years.

YOUR ELECTRICITY USE

• Consult your electricity use data (hourly, daily, monthly and yearly).

• See a breakdown of your consumption by usage, by billing period or yearly.

• Compare your home’s energy performance and that of households similar to yours.

• Get personalized recommendations to reduce your electricity consumption and your bill.

• Get an alert when you use more electricity than expected.*

• Adjust your monthly payment so it reflects your actual consumption.*

OUTAGE TRACKER

• View outages and planned service interruptions on an interactive map.

• Report an outage at an address associated with your account, whether or not you’re signed in to your account.

• Track the service status of any addresses linked to your account and add locations you’d like to track.

• In the event of an outage or planned service interruption, track the development of the situation in near-real time and find out when service will be restored.

• Get an alert when service is restored or when a service interruption is planned.

OTHER ONLINE SERVICES available 24/7:

• Report a move.

• Make a payment arrangement.

• Make managing your account even simpler with Pre-authorized Debits.

• Stay abreast of Hydro-Québec news.

• Be energy wise

*For EPP customers.

To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!