Fongo Works

Canada's Low-Cost Cloud-Based Phone System

Extend your Fongo Works cloud-based phone system with the companion app.

You must have an active Fongo Works account (created at www.fongoworks.com) to use this app.

Identify Incoming Calls

• Visually decipher between personal calls and business calls

Caller ID Options

• Call-out publicly from any of your business’s phone numbers, or privately.

Message Team Members

• Use the instant messaging feature for internal chats with your team

View Call History

• See past calls you answered, and calls you missed

Conference Calls

• Instantly enter your system’s conference calling service

Check Voicemail

• Listen to your extension’s voicemails or share them via email, all within the app

Note: The login credentials to sign into the Fongo Works mobile app are not the same as the credentials used to sign in to your online dashboard.

Have your Fongo Works group manager activate the app on the Fongo Works management dashboard to get your Fongo Works app login credentials.

IMPORTANT

• Supported devices: Supports Android (Nougat OS 7.0 and higher), Chrome OS

• Supported Wear OS devices: Wear OS 2.0 or higher

• To use the Fongo Works for Business app, you must have an active internet connection (cellular data, WiFi, or wired). If your data signal strength is weak or your connection speed is slow, this app may not function properly.

• Ensure that your WiFi network or cellular carrier supports VoIP (Voice Over Internet Protocol) traffic.

• If you disable notifications, you will not receive incoming calls.

• Questions or need help configuring your device? Tap Support on the Account screen.

• Have an idea on how to improve the Fongo Works mobile app? Tap Feedback on the Account screen.

SOCIALS

Twitter: @Fongo_Mobile

Facebook: /fongomobile

Instagram: @fongo_mobile