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Certified Service Mobile Toolbox - CSMT
Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:
• Pre-authorize specific warrantable repairs (PRA)
• Use photos to improve efficiency of the Part Return Process (PPR)
• Send part information for traceability (RPT)
• Submit detailed Field Product Reports (FPR)
• Lookup and view recalls on vehicles (Recall)
• Access the Service Workbench
All modules have the ability to include embedded images and video of the vehicle in question.
Last updated on Nov 18, 2023
We’ve enhanced the CSMT app experience with new features that will allow our users to do more in the app:
- New FPR Drafts Feature, where users will be able to start an FPR form, save their progress, and submit at a later date.
- Addition of Light/Dark mode. Depending on your device’s settings, the CSMT app will be displayed in either Light or Dark mode.
Uploaded by
Abdljalil Ribiri
Requires Android
Android 8.1+
Category
Report
CSMT
Certified Service3.8 by General Motors (GM)
Nov 18, 2023