CaseClosed

案例管理工具

Market Force Information®️ works with hundreds of the world’s largest consumer companies helping them protect their brand’s reputation, delight customers and make more money through location-level solutions.

The solutions provide a robust framework for measuring and improving operational excellence, customer experience, and financial KPI’s – these include: mystery shopping, customer experience surveys, predictive analytics, market research, social media, KnowledgeForce®️ technology platform and more.

Market Force Information®️ is making it easier to resolve concerns and recover guests with the CaseClosed app! Get real-time notifications, quickly take action and close the case all from your mobile device.