Level 3 Employee Mobile

الوصول إلى المعلومات الخاصة للعملاء، بما في ذلك تفاصيل تذكرة المتاعب.

Customers and Employees can use this application to gain access to customer specific information, including trouble tickets, ticket details and IP usage data (future). A user can also view the notes associated with a trouble ticket. Integration with the Level 3 Interactive Voice Response system is also included as well as a way for a customer to fill in a customer satisfaction survey.