ColleagueView Mobile-reception

PureMobile حل الشركة بناء في لوحة مفاتيح لتحسين خدمة العملاء

ColleagueView is PureMobile and mobile operator independent application with built-in switchboard functions, which will increase customer satisfaction and business efficiencies.

As soon as the user logs in to ColleagueView a list of all users from the corporate directory is shown on the screen. Each user's availability is displayed in real time by means of a colored icon indicating the user's availability.

For details, see the text under the name of, for example, whether the user is in a meeting, absent, busy in a call on the mobile phone, abroad or phone is off.

ColleagueView thus keeps track of the user's mobile presence, the user's calendar information, and the user manually set status information and sends this information to our ColleagueView server in the cloud.

ColleagueView server retrieves at the same time presence information from any other mobile or directly from the mobile network and makes this information available to all business users, anytime and anywhere.

COLLEAGUEIVIEW FEATURES

- Company Directory with mobile status and search features that quickly provides an overview of your contacts and their availability

- Create your own favorites, so you can contact them quickly

- You can easily call, send SMS, send IM or e-mail to your contacts directly from ColleagueView

- Sort phone book for names, favorites and departments

- Quick search of all colleagues

- Activate the "Notification" and automatically get a reminder when a colleague becomes vacant

- Transfer answered calls to another colleague (Requires business subscription)

- Set your own status with a suitable message to let others know you are absent

- Integration with the phone's calendar (s) of your choice ensures that the user is set to "busy" when the user is in a meeting.

- ColleagueView be integrated with the company's internal and external communications such as: Skype for business, Microsoft Lync, Ericsson, Aastra, Avaya, BroadSoft (Scale), BluePosition, TRIO, Total-View, Competella m. many more.

To use ColleagueView it is necessary to have a subscription with us. Contact us already today for a demonstration and a quote.