Allianz MyHealth China

Quick and easy claims using the MyHealth App

This is a free app, created specifically for members covered by Allianz Jingdong international health insurance policies. Developed following detailed input from a wide range of existing clients, this app brings a whole new level of convenience when it comes to submitting claims, accessing your key policy documents and getting the most out of our services.

Key features include:

1. Submit your claims in three easy steps, anytime, anywhere

Using only the app, complete a short and simple form (we don’t ask for information we already have). Take photos of receipts or invoices. Then submit your claim.

Plus, you can track your claims progress and view settlement details.

2. Policy documents in your pocket

Leave your paperwork at home and still be able to access your most recent policy documents and membership card on the go. There’s the option to share them with your provider at the point of treatment.

3. Find a hospital

Find hospitals near to you on a map with this GPS enabled feature. Integrates with Google Maps app to give you “Turn-by-turn” directions. Alternatively, search for a hospital in another destination.

4. Emergency contact numbers and policy helpline

All the contacts and support you’ll need in one place, whether you need to call emergency services such as Ambulance, Fire or Police, or if you just have a general query about your policy.

5. Range of health assistance tools

Find local equivalents of brand named drugs and translate common ailments into one of 17 languages.

6. Added simplicity and security

For fast and easy access, you can login with an easy to remember 5 digit PIN code. Any claims information entered will be preserved until submitted. All personal data is secured via encryption, plus most features are available even when you’re offline.

7. Multi-lingual support

Automatically detects English, German, Spanish, French or Portuguese from your phone and sets up the app accordingly.