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ServiceNow® Agent

10.0.2 for Android

ServiceNow

ServiceNow® Agent Açıklaması

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​

The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​

With Mobile Agent you can:​
• Manage the work assigned to your teams​​
• Triage incidents and cases​​
• Act on approvals with swipe gestures and quick actions​​
• Complete work while offline​​
• Access the full issue details, activity stream, and related lists of records​​
• Optimize workflows with location, camera, and touchscreen hardware

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html

NOTE: This app requires the ServiceNow Madrid instance or later.

EULA: https://hi.service-now.com/kb_view.do?sysparm_article=KB0760310

© 2020 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

ServiceNow® Agent 10.0.2 Güncelleme

2020-05-25
New:
• Support copy and paste in details screen fields
• Improved user experience when opening a single parameter

Fixed:
• Fixed issues related to push notifications for instances with vanity URLs not properly receiving
• Fixed the issue with pagination for grouped lists
• Fixed the issue with the Menu button in Service Portal

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html

ServiceNow® Agent Etiket

Additional Information

Kategori: Ücretsiz İş UYGULAMA

Yayınlanma Tarihi:

En Son Sürüm: 10.0.2Güncelleme ServiceNow® Agent İste

Google Play'den indirin: ServiceNow® Agent Google Play'den İndirin

Gereksinimler: Android 7.0+

Bildir: Uygunsuz olarak işaretle

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