- Home Services in customers in Alberta & BC can now use the app - Brand new design – it's now faster and easier to get the info you need - See detailed usage and billing info, including roaming usage - Purchase travel options for future dates - View and redeem personalized offers
Please note: Select small business accounts are supported, but Corporate / Enterprise accounts are not yet eligible.
Home Services customers in Alberta and BC can now use the app to:
Quickly pay your internet, TV, mobile and home phone bills Review and update all your TELUS plans Easily monitor your internet usage to avoid overages
Features for customers on monthly rate plans include:
- Monitor your monthly data, text, and voice usage - Check your account balance - Make one-time payments or sign up for automatic payments - Find and add travel passes - Add or remove features like text messaging or data packs - Check your Device Balance and Contract Status
Features for prepaid accounts include:
- Monitor your prepaid add-on usage - Check your account balance - Top up your prepaid services using a credit card or PIN - Add features like text messaging, voicemail, etc.
Mobile access is for use in Canada only, on select devices within wireless network coverage areas. Data charges may apply for service outside Wi-Fi coverage.
The TELUS My Account app requests these permissions from your device, for the following purposes:
- Directly call phone numbers: To enable the app to call TELUS support for you with one simple tap. - View network connection: To detect the network in use (i.e. Wi-Fi or mobile). - Full network access: To access the Internet and communicate with TELUS servers. - Location: To support and simplify purchasing of travel options.
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