Parallax

Always connected. Start living the future of remote assistance.

Parallax is a multi-platform (mobile/web/smart glasses) solution for remote assistance and support consults. With Parallax, you can communicate through live video and audio between devices using any available network (3G/4G/WiFi).

Parallax enhances the process of Support and Service Consulting by providing the option of using Augmented Reality annotations, this means that an expert can annotate on top of the live stream video during the session and the person on the other side of the line will be able to examine those annotations in real-time; this offers more precise indications which translate in a far more precise consult.

Bring your top experts to where they are needed the most: the work field, all this without waiting or having to spend on travel expenses in order to solve problems rapidly and efficiently.

With Parallax you can:

* Make calls wherever and whenever you want: If you are in your office or in the airport, it doesn’t matter you can choose your preferred device (smart glasses, computer or smartphone) to make a call and receive or provide remote assistant.

* Create a collaborative session: During a video call invite up to four specialists to help you solve a problem, all using one single virtual room. Also, every user can use their preferred device.

* Make precise pointing: Clearly point out what and where is the problem just by using your mouse to give exactly the support needed.

* Draw and make annotations over the video: When providing support, it is also possible to freeze the image to improve the precision of the annotations and drawings during a video call.

* Make annotations over shared images: You can explain yourself better by drawing or adding symbols over shared images.

* Share snapshots: Take a snapshot during a video call of what you are seeing and send it to the specialist to get a better explanation by using annotations.

* Share files: During a video call, you can share files for everyone to download. Supported files: Images (jpeg, jpg, png, gif) and Documents (pdf).

* Record your video call: Never miss any detail, record all your sessions for any future references.

* Create a collaborative chat: Communicate with other Parallax users to always stay in touch.

* Share your desktop(Web): Share what you are seeing on your computer screen at any time during a video call.

For more information: https://www.parallax.page

If you have any trouble or doubt, contact us:

* Email: support@parallax.page

* USA: +1 800-380-8914

* Mexico: 01 800 461 0069

* Other countries: +1 919-364-3576