OnSSI Support

OnSSI’s Tech Support App is part of its "always on call" commitment to you.

This app was built to provide Ocularis users, technology partners and integrators with in-depth, up-to-date product information and support tools on-the-go. The OnSSI Mobile Tech Support App is useful for troubleshooting and fact-finding, directly from your mobile device.

Key Features:

• Supported Devices– A smart lookup tool that allows you to quickly sort, filter and search through Cameras, Encoders, Input/Output and DVR devices to quickly determine the compatibility of your devices with Ocularis and OnSSI products.

• Version-specific Documentation – Select your current version number from the "My Version" settings and instantly access version-specific documentation. The documentation includes: release notes, user manuals, spec sheets, upgrade information and more.

• Video Tutorials – Get expert advice from quick and concise Ocularis Video Tutorials. View detailed "how to" videos directly from the app over 3G/4G or Wi-Fi connections.

• Contact Info – Obtain instant access to OnSSI’s sales team and help desk. Initiate a support call through the app for immediate help during operating hours.

• Notifications – Choose to periodically receive valuable updates from OnSSI including new Ocularis releases and other important information.

OnSSI’s Mobile Tech Support App is part of its "always on call" commitment to you. Look out for more great features and free updates!