Home Group

Home Group tenants can report internal and external problems and repairs

My Landlord Home Group is a housing repairs app that enables Home Group tenants to report internal and external problems and repairs. It is a simple process that sends the details of what the issue is, where is it, allows tenants to attach an image and confirm their availability for the repair to be undertaken.

Home Group receives the report immediately and communicates with the tenant within the app. This means all messages are sent and received by the app, so that the tenant can easily see all the comments, questions and the status of the repair, and the repairs process can be managed as quickly as possible. The app allows tenants to report multiple problems/ repairs and see them all separately.

In addition to housing repairs reporting, this app provides tenants with access to Universal Jobmatch from Jobcentre Plus, Universal Credit guidance from the Department for Work and Pensions (DWP) and a range of financial, benefit and budgeting advice from The Money Advice Service, as well as a number of other local services.

This application is not designed or suitable for the purposes of reporting emergency repairs. Please report emergency repairs to us on 0345 141 4663.