AetherPal Mobile Support

Mobile Support helps drive app adoption with training and remote control

For the Mobile User:

AetherPal Mobile Support helps you learn and complete business tasks via on-device training and keep your business apps running with on-device access to support resources and your IT Team.

For Enterprise IT:

AetherPal Mobile Support helps enterprises drive app adoption and usage through on-device training and keeps their apps running with remote control, so that enterprises can efficiently and reliably scale their businesses on mobile.

• Remote Support makes supporting mobile devices and applications effortless. Remote Support provides your IT staff with real-time remote control, visibility, and access to mobile devices, helping to improve productivity and efficiency, while reducing downtime. Remote Support boosts IT and mobile worker productivity by quickly and securely connecting to devices to troubleshoot and resolve device, network, or app issues.

• GuideMe® enables enterprises to drive adoption and utilization of apps with contextual on-device training. GuideMe makes training, adoption, and usage of enterprise apps effortless with through pictorial Guides and contextual in-app LiveGuides, for any app, with no SDK or integration required.

• GuideMe LiveGuides leverage patented technology to provide always available contextual help in your enterprise apps, so users can access guidance, without leaving their app or breaking their workflow. LiveGuides don’t just show users how to complete a task within an app, they interactively guide users through each step of the tasks with in-app live context-sensitive app overlays and audible instructions. GuideMe's LiveGuides ensure that users don’t miss a step, without error, to complete their business-critical tasks.

AetherPal Mobile Support delivers unmatched flexibility to tailor a solution to your needs. Easily deployed as a stand-alone solution for unmanaged devices or working seamlessly with any EMM, delivered as a hosted SaaS solution or deployed on-premise, easy to provision with AppConfig, StageNow, and API-based enrollment support.

IMPORTANT NOTE: AetherPal Mobile Support requires access to the AetherPal platform. Feature availability may vary based on the configuration for your enterprise. Please contact your IT/Mobile Administrator for your companies account information to activate AetherPal Mobile Support.

To request a free trial for your business, contact Sales@AetherPal.com or visit AetherPal.com