Почта России

Tracking and sending parcels and letters

The Russian Post application will make communication with the Post convenient and efficient.

Parcel processing and dispatch without queue

• Acceptance of parcels without a queue at any post office when paying online or by appointment

• Calculation of terms and cost for various methods of delivery of domestic and international shipments

• Registration with an approximate weight: if the parcel is lighter, the money will automatically be returned to the card

• Registration of domestic and international EMS shipments with courier delivery throughout Russia

• Sending parcels without a recipient's address: by phone number, to the address of a poste restante office or to a PO box

• Payment by card online, subscription "SBP" or at the branch

• Print completed forms directly from the application

• Automatic addition of a track number to the application of the sender and recipient, if phone numbers are specified

bonus program

• Pay for parcels through the application, get up to 10% of the shipping cost to your bonus account and save on future shipments

Delivery of parcels by courier

• Sending parcels to the office by courier

• For EMS shipments, the courier will offer free packaging, issue a tracking number

• Delivery of parcels from the office by courier

• To any address in the service area

• Transparent status chain for tracking, notification, communication with the courier

Tracking shipments by track number

• Automatic addition of parcels to the application

• All the most important information about parcels

• Ability to rename shipments

• Automatic receipt of the product name from the leading trading platforms

• Electronic notifications that come directly to the application faster than paper ones

• Estimated date of arrival at the department

• E-mail and Push notifications about changes in shipment statuses

• Warning about the expiration of storage periods and the ability to extend

• Displaying the amount of cash on delivery and customs fees

• Statuses of cash on delivery mail order

• Customs payments without commission

• Electronic and registered acknowledgment of receipt

• Online tracking of international shipments and parcels from Belarus, Armenia, Georgia, Turkey, Germany, Kazakhstan and other destinations

• Track packages from popular online stores and marketplaces: AliExpress Russia, Wildberries, Yandex.Market, M-Video, Ozon

Receiving shipments

• Pre-registration in the branch for service without a queue

• Search and issuance of shipments by barcode from the application

• Receiving parcels without a passport and paper notifications by code from SMS

• Electronic and registered acknowledgment of receipt

• Electronic power of attorney for issuance to another person

Branch Information

• Workload of departments in real time

• Working hours of Post offices

• Search nearest to you or by address/zip code

• Filter by services

• A reminder of the approach to the department in which the package is waiting for you

• Pre-booking for skip-the-line service

Feedback

• Chat with contact center

• Evaluation of courier deliveries and work of branches

• Tracking the status of electronic requests

Financial services

• International money transfers

• Transfers within Russia

• Replenishment of cards of CIS countries

• Payment of taxes and traffic police fines

public services

• Sending legally significant electronic registered letters to individuals and legal entities. If the recipient has connected the State Post, he will receive the letter in electronic form, if not, we will print it out and deliver it in a sealed envelope

• Detailed tracking

• Receiving official letters from the state

And

• P.O. box for a legal entity

• Subscription to newspapers and magazines

• Telegrams

• Vacancies

• Search for postal codes by address of the house

• Registration and entry into the personal account of the Russian Post

• Authorization through the State Services

• Service and subscription management

• Adding a parcel by track number from another application through the "Share" menu item

• Automatic addition of the track number copied to the buffer

Mobile application support - support.mobile@russianpost.ru